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Technical support in HCMC

Share this on Jun 22, 2017 15:42:01

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Position overviews:

  • StoxPlus, an associate company of Nikkei Inc. and QUICK Corp., is proud of being a leading financial and business information corporation in Vietnam. We operate with two main lines of business including (i) financial information services named as Fiinform with FiinPro Platform as a main product and related services including datafeeds and financial websites; (ii) business information services named as Biinform with company and industry reports under Biinform.com portal, customiseable research and market entry advisory.
  • To serve our business needs, we are currently recruiting for position of Technical Support.

Job Description:

IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them includes:

  • Installing and configuring computer hardware operating systems and applications.
  • Monitoring and maintaining computer systems and networks; talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults
  • Good communication skill
  • Following diagrams and written instructions to repair a fault or set up a system
  • Supporting the roll-out of new applications
  • Setting up new users' accounts and profiles and dealing with password issues;
  • Working continuously on a task until completion (or referral to third parties, if appropriate);
  • Rapidly establishing a good working relationship with customers
  • Resolve issue of the database system

Requirements:

 

  • 2+ years of relevant experience;
  • Experience in database management and administration: SQL Server
  • Strong MS Office Skills required, especially Excel
  • Experience in network configuration and management
  • Technically confidence, flexibility and a strong team spirit;
  • Good at reading / writing skill in English (required)
  • Experience in Financial industry is an advantage

Location & Report:

  • 2nd Floor, May Plaza, 63D Vo Van Tan Street, Ward 6, District 3, HCMC.
  • Report to Managing Director

Benefits:

  • Salary up to $ 600
  • Bonus will be subject to the performance quarterly and annually
  • Other policies are in accordance with the Labor Law.

Are you ready to joining our innovative team? Please direct your CV to:     

Ms.Vu Thu Hoan, Hr- Admin Department

T: 043 5626 962

E: admin.hr@stoxplus.com

Source: StoxPlus